Product Groups
   HDMI/AV Series
   USB Series
   Apple Series
   SATA/eSATA
   Cable Assembly
   Adapter
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Address: Shenghua Building., Xixiang Road., Baoan District, Shenzhen, Guangdong Province, China
Zip Code: 518102
 

Warranty Terms

We, shenzhen Hiconn Electronics Co., Ltd. warrant our cables and connectors, if any, to be free from defect in materials and workmanship under normal application, installation, use and service conditions. If cables or connectors fail to conform to this warranty, then for a period ending twelve(12) months after delivery date, we will replace the cables and connectors for customers. Customers don’t have to send defective articles each time when they get some. They can gather a certain amount and return at a time. But be careful about the warranty period. Customers take care of cost of sending the articles back. We’re responsible for cost of returning replacements to customers.

We will have defective articles from customers tested first and then:
(1) Replace with new articles and send back to customers Articles do not work properly and it’s because of mal-production.
(2) Returning the articles to customers
A. The articles still work fine, or
B. The articles are damaged by human errors, not by mal-production.
C. The articles are out of the warranty period.